Customer Support

Here to help you protect your home or business!

Wilsons Security offers local 24 x 7 support for our monitored customers. Outside of office hours, 8am to 4pm, M-F, the contact number for the on-call technician will be given on the voice message.

Proper use and maintenance of your security system is the best way to get value from your monitoring service and avoid false alarms. Familiarize yourself with your system’s functionality. Make sure that your security system is operating properly and contact Wilsons immediately when you notice any issues. You must also be familiar with the instructions on your Monitoring Agreement and inform us of any changes to the information.

If you live in the Halifax Regional Municipality, your alarm system must be registered. If your system is not registered, call us and Wilsons Security will register the system on your behalf. Educate yourself about the  HRM Alarm By-Law.